SEDGWICK MUSEUM OF EARTH SCIENCES COVID-19 VISITOR GUIDELINES
6.1 Free timed tickets must be booked in advance via https://www.tickets.museums.cam.ac.uk. Please do your best to arrive on time (or preferably 5 minutes early) as we are operating timed ticketing and we want to make sure that your arrival experience is as smooth as possible. Museums and galleries now have a legal duty to have systems in place to obtain contact details for NHS Test and Trace, and to display the QR code poster for the NHS Test and Trace App. If you have provided your details and opted to share these with Test and Trace on our ticketing system, the Museum is required to keep these details for 21 days after your visit.
6.2. When you arrive at the Sedgwick Museum of Earth Sciences, please wait outside at the bottom of the steps in the queueing area until a member of our team removes the barrier and welcomes you into the Museum. If you arrive late please make your way up the steps and through the main doors where staff will greet you. After your ticket has been checked, your visit will follow a one-way route around the gallery, keeping left. All our galleries are open except the Whewell Mineral Gallery.
6.3. In order to remain Covid-secure, you must wear a face covering (unless you're exempt due to medical grounds). We ask that you please maintain 2m social distancing and avoid forming groups
6.4. Hand sanitiser is available on arrival and at various points throughout your visit.
6.5. Clear floor markings will help you move around the collection. We are asking visitors to keep left and move in a clockwise direction and to always keep two metres away from others. You may be asked to wait until others have moved on before proceeding into the next room.
6.6. If you feel unwell at any stage during your visit, please alert a member of staff immediately so we can assist you.
6.7. Check our Visit Us pages for information on how to get to us, our opening hours and transport options, and please read all the information below so we can help you have an enjoyable visit. Our opening hours are 10-midday & 2-4pm Thursday, Friday and Saturdays. Children under 12 should be accompanied by an adult.
6.8. The Museum only has one toilet, we recommend you use this at the start or end of your visit. An additional lock has been added to the external entrance to the toilet area, please use this lock to avoid queuing outside the internal toilet door.
6.9. There is no catering on the Museum site. You are welcome to consume your own food in the grounds at the front of the Museum, but please do not bring food or drink into the galleries.
6.10. The shop located opposite the entrance will be open throughout your visit. There will be a limit on the number of people allowed inside at one time.
6.11. Please only use the lift if you have mobility issues or have a pushchair and only one household or social bubble at a time. We ask that if possible you let us know in advance if you will require to use the lift.
6.12. Please do not smoke anywhere in the Museum building or grounds. This includes e-cigarettes.
6.13. You may take photographs in the public galleries for non-commercial, personal use only, providing you do not use a protruding lenses, tripods or other specialist equipment, and take care not to inconvenience other visitors or put the collections at risk. In taking images during your visit, you take full responsibility for all copyright and other legal obligations relating to them.
6.14. In accordance with government guidelines, if you are feeling unwell, or are living with someone who is displaying symptoms of Covid-19 please delay your visit. You can find out more about the current guidelines at https://www.gov.uk/coronavirus.
6.15. After your visit, you can exit the museum the same way you came in. The recent pandemic has profoundly impacted the economic situation of the cultural sector, the Sedgwick Museum of Earth Sciences included. Please consider making a donation to support the work of the Museum. We are working hard to make our Museum and its collections open and accessible to as many people as possible, and your donations are crucial in enabling us to do this. Thank you!
Naturally the situation may change at short notice, and we will be following the latest government guidelines at all times, so please check back here before your visit for the most up-to-date visitor information.
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