We look forward to welcoming you back to the University of Cambridge Museums.

Although some of our collections are open, others might not be just yet. They will reopen in phases, according to government guidelines and the unique characteristics of each venue. Please check our reopening page to find out which venues are currently open. 

The safety of our visitors, staff and volunteers is of utmost importance. Please use the below information as a guide to visiting safely. 

Before your visit

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Book a ticket before you visit
Please book a ticket before visiting. Entry to the museums is free (Botanic Garden admission charges apply) but all visitors, including Friends, Supporters and Patrons, will need to pre-book a ticket online.

For ticketing links, please visit our reopening page

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Opening times
The museums and Botanic Garden may be operating on different opening and closing times to before closure. Please check the relevant venue’s website or ticketing information.

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Navigating the museums/Garden
To maintain social distancing and safety for all, some of our venues will have relocated where you enter and exit, and in some instances will have one way systems in place. Directional signage and floor markings will help guide you throughout your visit.

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Toilets will be available in all of our venues, with social distancing measures and extra cleaning regimes in place.

Keeping you and our staff safe

The safety of all visitors and staff is our highest priority. The museums and Botanic Garden will have safety measures in place relevant to their venue’s unique characteristics. Please check on the Museum/Garden website prior to your visit. Some of the guidelines are likely to include: 

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Face coverings
It is compulsory to wear a face covering when visiting the museums, for your safety and the safety of other visitors and staff.

Please note there are some circumstances, for health, age or equality reasons, where people are not expected to wear face coverings. When you do not need to wear a face covering.

At the Botanic Garden, visitors are required to wear a face covering in the Glasshouse Range and toilets. 

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Social distancing
Ticketing helps the museums and Botanic Garden control visitor numbers, helping you to maintain social distancing during your visit. 

Staff safety
Our front of house teams have been given face coverings to wear, although it is not mandatory for staff in all of the museums and Botanic Garden. For added protection, screens may be in place in some areas.

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Hand sanitiser

Hand sanitiser will be available in all of the museums and Botanic Garden. 

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Increased cleaning
The frequency of cleaning throughout the museums and Botanic Garden has been increased, including toilets and other facilities.

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If you're feeling unwell
If you or anyone you live with displays symptoms associated with Covid-19, or if you’ve recently been in contact with someone who has Covid-19, please stay at home and delay your trip until it is safe to visit. If during your visit you develop any symptoms associated with Covid-19, please alert a member of staff so they can assist you. 

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Getting to the museums safely

We recommend travelling to the museums and Botanic Garden by walking or cycling, if you can. Where this is not possible, use public transport or drive, using Government Guidance to help keep yourself, other passengers and transport staff safe.

We hope you enjoy your visit
If you have any questions prior to your visit, please contact the relevant venue using the contact details available on the individual Museum/Garden pages. For any general enquiries, please contact info@museums.cam.ac.uk